Introduction

We at Sasta e Bazaar aim to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, our Return and Refund Policy outlines your options.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:
  • The item must be unused and in the same condition as received.
  • The item must be in its original packaging with all tags attached.
  • A return request must be initiated within 14 days of receiving the item.

Non-Returnable Items

The following items cannot be returned:
  • Personal care items and hygiene products.
  • Customized or personalized products.

Return Process

Follow these steps to initiate a return:
  • Contact our customer support team at support@sasta-e-bazaar.com with your order details.
  • Our team will provide a return authorization and shipping instructions.
  • Ship the item back to the address provided using a trackable shipping service.

Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed as follows:
  • Refunds will be issued to your original payment method.
  • It may take 5-7 business days for the refund to appear in your account.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at support@sasta-e-bazaar.com.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us at support@sasta-e-bazaar.com.